"odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[0]/text:span[0]" = "What it is about"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[1]/text:span[0]" = "Many people suffer or have suffered from musculoskeletal pain at least once in their lives. Pain is the most common symptom of musculoskeletal disorders and can be caused by disorders due to overstressing, poor posture or trauma to the various components of the system such as, bones, joints or ligaments. Thus, joint pain also turns out to be pain that can be traced to the musculoskeletal system.In most musculoskeletal pain there is an inflammatory state of the tissues, which can cause worsening of the pain. Inflammation leads to sensitization of nociceptors contributing to the generation of the painful sensation.It is therefore important to intervene at an early stage, as soon as musculoskeletal pain begins to occur, to resolve the inflammatory state and interrupt the pain stimuli related to it, and also to prevent worsening of the pain and its evolution from an acute to a chronic phase. This check-up allows for an analysis of musculoskeletal pain and joint mobility to identify the intensity and frequency of pain that results in obvious movement limitations and stiffness. Increasing severity of pain can evolve into chronic pain, which is why it is critically important to perform the test at an early stage so that intervention can be taken before it worsens. In addition, there will be an assessment of joint mobility, especially on posture, which could affect musculoskeletal pain by accentuating it and joint mobility.This check up is therefore composed of a validated questionnaire to prevent possible chronic pain and physical exercises aimed at assessing joint mobility in association with an evaluation of some postural characteristics. "; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[2]/text:span[0]" = "Customer information"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[3]/text:span[0]" = "Attached to this document is an explanatory sheet, in electronic format, which contains basic information about what will be evaluated; this information can be used both as an explanation for the customer who wants more in-depth information at the time of the invitation and for the customer who comes to the appointment."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[5]/text:span[0]" = "Event organization"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[6]/text:span[0]" = "Days are scheduled Monday through Saturday from 9:00 a.m. to 6:00 p.m., with a one-hour lunch break. The duration to be provided for each appointment is 20 minutes. It is strongly recommended to leave one free appointment every 5 or 6 to allow for the management of any customer delays, the need for double measurements, or the insertion of last-minute customers. It is preferable that the measurement takes place in a secluded space, with sufficient privacy and, if possible, with a comfortable seat for the customer. The operator needs a chair and a table, from which the necessary electrical outlets can be reached, an Internet connection, and sheets of paper to print the result."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[8]/text:span[0]" = "Customer management"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[9]/text:span[0]" = "The dedicated person will be present in the pharmacy half an hour before the first appointment to set up the workstation and have an initial coordination meeting with the pharmacy contact person who will be in charge of the post-measurement counseling/advising. It is appropriate for the operator to receive the appointment schedule. The dedicated person will seat the customer in the dedicated area. During the appointment, information will be provided that summarizes what has already been delivered, the necessary data will be requested, and the measurement will be taken. The customer will then be seated in the dedicated area for the pharmacist's advice. The operator is also available, when requested, to provide advice about the most suitable type of product based on the result obtained. The staff will deliver the result in the presence of the pharmacist who will do the counseling. The operator will comment on the result obtained, leaving the pharmacist with the subsequent activity of advice and/or counseling. ";