"odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[0]/text:span[0]" = "What it is about"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[1]/text:span[0]" = "The INR (International Normalized) Check is the measurement of prothrombin time (PT): it allows the rapidity of blood clotting to be assessed. It is a method considered to be the best possible system for managing the monitoring of oral anticoagulant therapies. The PT value found is directly proportional to the degree of blood clotting: low values indicate a lower-than-normal clotting time and thus a thrombotic risk while high values indicate that the blood takes longer than normal to form a clot and thus correlate with a hemorrhagic risk. The parameters evaluated are PT and INR, the time required is 15 minutes at the end of the check up the operator will provide a report to the client, in which the result obtained is indicated which will allow the management of the monitoring of oral anticoagulant therapies. The global score refers to the cardiovascular risk, considered the most important parameter. In case the risk is not available, the score will be calculated on the C average assessment of the available parameters (100% if everything is in the optimal range). "; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[2]/text:span[0]" = "Customer information"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[3]/text:span[0]" = "Attached to this document is an explanatory sheet, in electronic format, which contains basic information about what will be evaluated; this information can be used both as an explanation for the customer who wants more in-depth information at the time of the invitation and for the customer who comes to the appointment."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[5]/text:span[0]" = "Event organization"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[6]/text:span[0]" = "The days are scheduled Monday through Saturday from 9:00 a.m. to 6:00 p.m., with a one-hour lunch break. Each appointment should be scheduled for 15 minutes. It is strongly recommended to leave one free appointment every 5 or 6 to allow for the management of any customer delays, the need for double measurements, or the insertion of last-minute customers. It is preferable that the measurement takes place in a secluded space, with sufficient privacy and, if possible, with a comfortable seat for the customer. The operator needs a chair and a table, from which the necessary electrical outlets can be reached, an Internet connection, and sheets of paper to print the result."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[8]/text:span[0]" = "Customer management"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[9]/text:span[0]" = "The dedicated person will be present in the pharmacy half an hour before the first appointment to set up the workstation and have an initial coordination meeting with the pharmacy contact person who will be in charge of the post-measurement counseling/advising. It is appropriate for the operator to receive the appointment schedule. The dedicated person will seat the customer in the dedicated area. During the appointment, information will be provided that summarizes what has already been delivered, the necessary data will be requested, and the measurement will be taken. The customer will then be seated in the dedicated area for the pharmacist's advice. The operator is also available, when requested, to provide advice about the most suitable type of product based on the result obtained. The staff will deliver the result in the presence of the pharmacist who will do the counseling. The operator will comment on the result obtained, leaving the pharmacist with the subsequent activity of advice and/or counseling. ";