"odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[0]/text:span[0]" = "What it is about"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[1]/text:span[0]" = "Nail check is an assessment of the state of nail health, with regard to the state of altered color, lamina texture and morphology. Often nail-related issues, such as vertical lines, depressions, brittleness, are mistakenly underestimated. Sometimes, in fact, they can be important indicators of a person's health status. In particular, the causes of the change in the appearance of these thin laminae covering the small phalanges of the fingers lie in bad habits, for example, too aggressive manicure or the use of poor quality nail polishes. Sometimes, on the other hand, at the origin of poor nail health are trauma or skin diseases, such as psoriasis or a mycosis, or internal disorders, or may indicate the presence of more or less important nutritional deficiencies."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[2]/text:span[0]" = "Through Nail Check, it is possible to take a first step toward identifying a possible problem and preventing or limiting its unpleasant consequences. "; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[3]/text:span[0]" = "Customer information"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[4]/text:span[0]" = "Attached to this document is an explanatory sheet, in electronic format, which contains basic information about what will be evaluated; this information can be used both as an explanation for the customer who wants more details at the time of the invitation, and for the customer who shows up for the appointment."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[6]/text:span[0]" = "Event organization"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[7]/text:span[0]" = "The days are scheduled Monday through Saturday from 9:00 a.m. to 6:00 p.m., with a one-hour lunch break. The duration to be provided for each appointment is 15 minutes. It is strongly recommended to leave one free appointment every 5 or 6 to allow for the management of any customer delays, the need for double measurements, or the insertion of last-minute customers. It is preferable that the measurement take place in a secluded space with sufficient privacy and, if possible, comfortable seating for the client. The operator needs a chair and a table, from which the necessary electrical outlets can be reached, an Internet connection, and sheets of paper to print the result."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[9]/text:span[0]" = "Customer management"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[10]/text:span[0]" = "The dedicated person will be present at the pharmacy half an hour before the first appointment, to set up the workstation and have an initial coordination meeting with the pharmacy contact person who will be responsible for the advice/consultation following the measurement. It is important that the operator receives the appointment schedule. The dedicated person will show the customer to the dedicated area. During the appointment, information will be provided that repeats what has already been given, the necessary data will be requested, and the measurement will be taken. The customer will then be shown to the dedicated area to the pharmacist's advice. The operator is also available, upon requested, to provide advice on the most suitable type of product based on the result obtained. The staff will deliver the result in the presence of the pharmacist who will do the counseling. The operator will comment on the result obtained, leaving the pharmacist with the subsequent activity of advice and/or counseling. ";