"odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[0]/text:span[0]" = "What it is about"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[1]/text:span[0]" = "More than 90 percent of Italians have suffered from musculoskeletal pain at least once in their lives, and 70 percent report leading less active lives because of it, with consequences for physical and psychological well-being. It can be a consequence of damage (such as trauma or strain) or disorders of various types (such as osteoarthritis or tendinitis) occurring in bones, joints, and muscles. The pain involves limitation of movement and stiffness. In most musculoskeletal pain, an inflammatory state of the tissues is present, which can cause worsening pain. Inflammation leads to sensitization of nociceptors contributing to the painful sensation."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[2]/text:span[0]" = "It is therefore important to intervene at an early stage, as soon as musculoskeletal pain begins to occur, to resolve the inflammatory state and interrupt the pain stimuli related to it, and also to prevent worsening of the pain and its evolution from an acute to a chronic phase."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[3]/text:span[0]" = "This checkup is an opportunity for self-analysis to identify intensity and frequency of musculoskeletal pain. The higher the risk, the more likely it is that your back pain will develop into chronic pain. This is why it is very important to get tested at an early stage of discomfort so that you can intervene when you are still in an acute phase trying to prevent the chronic phase. The results of the test are based on self-assessment and are not intended to be a substitute for a medical-diagnostic evaluation. The checkup involves a series of anamnestic questions and a validated questionnaire (The Keele STarT Back Screening Tool) that through a few simple questions can provide an indication of the likelihood that back pain will develop into chronic pain."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[4]/text:span[0]" = "The check-up consists of two stages:"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:list[0]/text:list-item[0]/text:p[0]/text:span[0]" = "Detection of parameters on frequency, intensity and location of pain by anamnestic questions."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:list[0]/text:list-item[1]/text:p[0]/text:span[0]" = "Questionnaire regarding the impact that pain has on everyday life. "; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[5]/text:span[0]" = "Customer information"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[6]/text:span[0]" = "Attached to this document is an explanatory sheet, in electronic format, which contains basic information inherent in what will be assessed; this information can be used both as an explanation for the customer who wants more in-depth information at the time of the invitation and for the customer who shows up for the appointment."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[8]/text:span[0]" = "Event organization"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[9]/text:span[0]" = "The days are scheduled Monday through Saturday from 9:00 a.m. to 6:00 p.m., with a one-hour lunch break. The duration to be provided for each appointment is 15 minutes. It is strongly recommended that every 5th or 6th free appointment be held to allow for the management of any customer delays, need for duplicate measurements, or inclusion of other last-minute customers. It is preferable that the measurement take place in a secluded space with sufficient privacy and, if possible, comfortable seating for the client. The operator needs a chair and a table, from which the necessary electrical outlets can be reached, an Internet connection, and sheets of paper to print the result."; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[11]/text:span[0]" = "Customer management"; "odf///office:document-content[0]/office:body[0]/office:text[0]/text:p[12]/text:span[0]" = "The dedicated person will be present at the pharmacy half an hour before the first appointment to set up the station and meet with the pharmacy contact person who will be in charge of the post-measurement counseling/advising. It is appropriate for the operator to receive the appointment schedule. The dedicated person will seat the customer in the dedicated area. During the appointment, information will be provided that summarizes what has already been delivered, the necessary data will be requested, and the measurement will be taken. The client will then be made to sit in the dedicated area for the pharmacist's advice. The operator will also make himself available, when requested, to provide advice about the most suitable type of product based on the result obtained. The staff will deliver the result in the presence of the pharmacist who will do the counseling. The operator will comment on the result obtained, leaving the pharmacist with the subsequent activity of advice and/or counseling. ";